MedicGLP Returns and Cancellation: What the Terms Say
The seller's terms give you a short window to cancel an order and a 30-day return with conditions. Here is the detail before you pay.
- One hour to cancel an order that has not shipped
- 30 days to return, unopened bottles in original packaging only
- You pay the return label; original shipping is not refunded
Advertising: we may earn a commission if you buy via this link, at no extra cost to you. We are not the seller.
Short answer
You can cancel within one hour if the order has not shipped, and return unopened bottles within 30 days for a refund. You buy and pay for the return label, the original shipping is not refunded, and refusing a delivery can cost up to £30. Do not send a return to the company addresses in the terms: a separate return address is given when you ask.
Cancelling within one hour
The terms allow you to cancel an order within one hour of placing it, as long as it has not been shipped. The window is short, so if you change your mind, act straight away through your account or by contacting support, and keep proof of the time you asked.
Know the one-hour limit? Then:
Order nowRead the terms and check your basket total before you payAdvertising: we may earn a commission if you buy via this link, at no extra cost to you. We are not the seller.
The 30-day return
After the first hour, the terms offer a 30-day return for a refund. The bottles must be unopened and in the original packaging. The seller does not refund the original shipping, and you buy and pay for the return label yourself.
The company addresses in the terms (Cyprus and Amsterdam) are not where returns go. A separate return address is given at the time you ask. Do not post anything until you have it in writing.
Happy with the return conditions? Then:
Order nowRead the terms and check your basket total before you payAdvertising: we may earn a commission if you buy via this link, at no extra cost to you. We are not the seller.
Refused deliveries
If you refuse a delivery, the seller may charge handling of up to £30. If you no longer want an order, cancel it or start a return rather than turning the parcel away.
Clear on the refusal fee? Then:
Order nowRead the terms and check your basket total before you payAdvertising: we may earn a commission if you buy via this link, at no extra cost to you. We are not the seller.
Questions worth asking first
- What is the exact return address for the UK?
- How long does a refund take, and to which payment method?
- Can you confirm my cancellation rights as a UK buyer in writing?
- How do I cancel a subscription, and by when?
For the general position on cancelling online purchases, GOV.UK and Citizens Advice have plain-English guidance.
Got your answers? Then:
Order nowRead the terms and check your basket total before you payAdvertising: we may earn a commission if you buy via this link, at no extra cost to you. We are not the seller.
Frequently asked questions
Can I return an opened bottle?
Not under the terms we read: the 30-day return covers unopened bottles in original packaging.
Who pays return postage?
You do. The terms say the customer buys and pays for the return label.
What if I refuse a delivery?
The terms say handling of up to £30 can be charged.
Happy with these conditions? Then:
Order nowRead the terms and check your basket total before you payAdvertising: we may earn a commission if you buy via this link, at no extra cost to you. We are not the seller.